Welcome to ThemePunch's support center

Please make sure you include the following information for quick and smooth support:

  • Purchase Code ( Find purchase code )

    IMPORTANT NOTE! If you do not include a purchase code, we may request this information as our first response.

  • Link to your site.

    If something isn't working, please send us a link to the page where it isn't working.

  • Include a WordPress login

    The fastest way for us to help is for us to view your backend setup.

  • Name/alias of your slider or grid.

    For example, if you have 10 sliders created, please tell us the name of the actual slider you're having trouble with.

  • Disable your other plugins and switch to the TwentyFifteen theme before you create the ticket

    Please test this before opening your ticket so we can know if there's a conflict that needs to be resolved.

SPECIAL NOTE! Providing all of the information above is the fastest way to get support!

Slider Revolution Documentation Essential grid Documentation Support Center Video Guides